How long does recovery take?+
Technical cleanup is usually completed within 3–5 business days once access is available. Google review, reindexing, and search recovery can take several weeks and remain outside our direct control.
Can you guarantee my rankings will return?+
No. We can remove identified technical causes, submit the appropriate requests, and support reindexing, but no ethical provider can guarantee a particular ranking or recovery date.
What access will you need?+
Depending on the issue, we may need temporary access to WordPress, your hosting control panel or SFTP/SSH, and Google Search Console. We confirm the minimum required access before work begins.
Will my website need to go offline?+
Not always. For an active compromise, a temporary maintenance page may be the safest option. We will explain the trade-off before making that recommendation.
What happens if the problem returns?+
We investigate whether the recurrence relates to the original issue and explain the next steps. Premium includes first-month monitoring; continued monitoring is available separately.